At Pintoo Garments, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
Shipping Coverage
We currently ship across India through our trusted courier partners.
Our shipping partners include, but are not limited to:
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Delhivery
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DTDC
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Ekart
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Blue Dart
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Other reputed courier partners
The courier partner is selected based on your delivery location to ensure the fastest and safest delivery.
Shipping Charges
Our shipping charges are as follows:
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Orders up to ₹3,500: Shipping charge of ₹150.
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Orders above ₹3,500: FREE Shipping across India.
Shipping charges (if applicable) will be displayed during checkout before payment.
Order Processing & Dispatch
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Orders are usually processed and dispatched on the same day or the next business day after order confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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During festive seasons, sale events, or unforeseen circumstances, dispatch may take slightly longer.
Estimated Delivery Time
Estimated delivery timelines are as follows:
Cash on Delivery (COD)
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Estimated delivery: 8–10 business days
Prepaid Orders
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Estimated delivery: 4–5 business days
Delivery timelines are approximate and may vary depending on:
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Customer location
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Courier partner
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Weather conditions
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Public holidays
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Operational delays
Cash on Delivery (COD)
Cash on Delivery (COD) is available on eligible serviceable PIN codes across India.
Availability of COD depends on courier service coverage for your location.
Order Tracking
Once your order has been dispatched, a shipping confirmation email containing your tracking number and tracking details will be sent to your registered email address.
Customers can use the tracking information to monitor the status of their shipment.
Incorrect Shipping Address
Customers are requested to provide complete and accurate shipping information while placing an order.
If an incorrect or incomplete address is provided:
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Delivery may be delayed or unsuccessful.
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Additional courier or reshipping charges, if applicable, will be borne by the customer.
Please contact our Customer Support Team immediately if you need to update your shipping address before dispatch.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
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Weather conditions
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Natural disasters
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Public holidays
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Courier operational delays
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Transportation issues
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Government restrictions
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High order volumes during sale periods
Pintoo Garments shall not be held responsible for delays caused by these external factors.
Failed Delivery Attempts
Courier partners usually make multiple delivery attempts.
If the shipment is returned to us due to:
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Incorrect address
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Customer unavailable
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Order refused by the customer
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Failure to accept delivery after multiple attempts
The customer will be responsible for any applicable reshipping charges.
Shipping & Delivery Disclaimer
Estimated delivery dates are indicative only and are not guaranteed.
Once an order has been handed over to the courier partner, delivery timelines are subject to the courier company's operational network and service availability.
Contact Us
For any shipping-related queries, please contact us:
Email: ecommerce@pintoogarments.com
Call / WhatsApp: +91 63532 70767
Our Customer Support Team will be happy to assist you during business hours.
